Case Study Overview
Willy Phones was running their busy smartphone retail operation on paper records and basic spreadsheets. Sales tracking was slow, inventory counts were always off, and there was no way to look up a customer's previous purchase or warranty status.
Key Challenges
- 1Manual sales recording slowing down checkout
- 2No barcode system — staff had to look up prices manually
- 3Inventory counts never matched actual stock
- 4No customer purchase history for warranty claims
- 5End-of-day cash reconciliation took over an hour
Akili Soft ERP Solution
Akili Soft ERP's POS module with barcode scanning transformed Willy Phones' checkout process. Products are scanned, prices auto-populate, and receipts print instantly. The system tracks every sale with customer details, making warranty lookups instant. End-of-day Z-reports replaced manual cash counting.
Results Achieved
| Metric | Before ERP | After ERP (1 month) |
|---|---|---|
| Checkout Speed | 3-5 minutes | Under 30 seconds |
| Daily Transactions Processed | ~40 | 80+ |
| End-of-day Reconciliation | 60+ minutes | 5 minutes |
| Inventory Accuracy | ~70% | 96% |
Checkout Speed
Under 30 seconds
Daily Transactions Processed
80+
End-of-day Reconciliation
5 minutes
Inventory Accuracy
96%
Conclusion
Willy Phones went from a manual, error-prone retail operation to a fast, data-driven business. The POS system's speed means shorter queues, happier customers, and the ability to handle double the daily transactions. Real-time inventory tracking ensures they always know what's in stock.